Your NEMT operation.
Working together.
Recurring medical trips, last-minute changes, drivers, vans, and billing, in one workspace your dispatch desk and drivers share. Less whiteboard, fewer phone calls, cleaner trip records.
- 07:15Member R-104Home to Lakeview DialysisWheelchairUnit 3En route
- 07:40Member R-221Home to Northside PTAmbulatoryUnit 1Assigned
- 08:05Member R-087Cedar Clinic, returnWill callUnassignedNeeds driver
- 08:30Member R-310Home to Riverside OncologyStretcherUnit 5Assigned
The problems are specific.
So are the fixes.
The dialysis patient is Mon/Wed/Fri at 6:45, but Thursday is 9:00 this month.
Recurring trips hold a separate pickup time for each weekday, so the standing schedule matches how appointments actually work.
Half of tomorrow is still unassigned at 4pm.
The dispatch board shows unassigned trips next to driver availability. Assign by hand, in batches, or let nearest-neighbor auto-assign propose a first pass you can adjust.
"Where is the driver?" calls from the clinic.
Drivers share GPS from the app during active trips, and the tracking map refreshes about every 10 seconds.
Mileage and signatures on paper, typed in later.
Drivers update status, enter mileage, and capture the passenger signature on the trip itself, so the record is there when billing starts.
Billing waits on someone reconciling trip sheets.
Generate invoices from completed trips for a client and date range, send payment links, and pull reports from the same records.
Five desks. One set of records.
Pick an area to see what it does. Sample panels use fictional demo data and are illustrations, not screenshots.
Build the standing schedule once.
Create recurring trips with different pickup times per weekday, pickup and dropoff facilities that fill addresses for you, and will-call returns for when the appointment runs long.
- Per-day pickup times on recurring trips
- Facility selection auto-fills addresses
- Will-call round-trip returns
- Mon06:45
- Tue—
- Wed06:45
- Thu09:00
- Fri06:45
Every step writes to the same trip.
Trip created or generated.
From a recurring order or a one-off call, with the client's facility, trip type, and authorization attached.
Driver and vehicle set.
On the board by hand or with auto-assign suggestions, checked against who is available.
Status from the road.
Inspection done, GPS on, en route to arrived to completed, mileage and signature captured.
Invoice from the record.
Completed trips roll into invoices, payment links, and trip logs without retyping.
No re-entering what the driver already recorded.
Built for the three people every ride depends on.
See the business, not just the day.
Trip volume, on-time performance, driver utilization, revenue, and which invoices are still open. Plus vehicle maintenance history and driver credential expiry reports.
Fewer calls, faster reshuffles.
Day and week boards, availability in view, drag-and-drop, batch assignment, and a live map when someone asks where the van is.
Their day on one screen.
Assigned trips with push alerts, a route map, the daily inspection, status buttons, mileage, and signatures at dropoff.
More than a dispatch board.
Keep an eye on the records behind the ride, and connect trip footage when your fleet is equipped for it.
Review audit readiness.
Check provider, driver, training, vehicle, inspection, and trip records for gaps. Work through flagged items and generate a PDF audit report.
A review tool, not a compliance guarantee.Connect dashcam footage.
With the optional DisplayRide integration, view the location of equipped vehicles and open or download matched trip recordings when footage is available.
Requires DisplayRide-equipped vehicles and available footage.The tools you already use.
Part of the workflow.
Bring payments, accounting, messaging, cameras, and maps into the same place as your trips. Connections are optional and depend on your own accounts or equipment.
Stripe
Send payment links and manage payment authorizations, captures, and refunds from your trip workflow.
QuickBooks Online
Connect your accounting company to sync clients, invoices, and recorded payments.
Talkloop
Connect your Talkloop account to send automated trip updates and reminders by SMS.
Email & SMTP
Use Gmail, Outlook, or a custom SMTP server for booking and trip emails.
DisplayRide
Link equipped vehicles for live location and available trip recordings.
Google Maps
Find addresses, view active driver locations, and support routes and distance estimates.
The full checklist.
Every item below is in the product now.
Recurring trips
Per-weekday pickup times, facilities, will-call returns.
Dispatch board
Day and week views, drag-and-drop, batch and nearest-neighbor auto-assign.
Driver availability
Know who can take the trip before you assign it.
Live GPS tracking
Driver positions and trip pins on a map during active trips.
Driver mobile app
Trip status, mileage, signatures, push notifications.
Vehicles and inspections
Daily 14-item inspections, maintenance and repair logs.
Audit readiness
Review record gaps and generate a PDF audit report.
Dashcam integration
DisplayRide location and trip recordings for equipped vehicles, when available.
Clients and authorizations
Insurance details and authorizations on the client record.
Invoices, payments, reports
Invoice generation, payment links, trip and driver reports.
Explore how the work gets done.
Direct answers about the tools NEMT teams use every day. Each guide describes what Easy Med Ride does—and what still depends on your team.
NEMT dispatch software for the day that actually happens
Easy Med Ride helps NEMT providers schedule recurring rides, see driver availability, assign trips, manage will-call returns, and track active trips.
Read the guide 02 / Driver appAn NEMT driver app that keeps the trip record moving
The Easy Med Ride NEMT driver app handles assigned trips, status updates, active-trip GPS, mileage, passenger signatures, and daily vehicle inspections.
Read the guide 03 / FleetKeep vehicle checks and maintenance beside the rides
Easy Med Ride connects daily 14-item vehicle inspections, shared-vehicle confirmation, maintenance logs, driver availability, and trip operations.
Read the guide 04 / Audit readinessSee the record gaps before an NEMT audit
Easy Med Ride Audit Readiness reviews provider, driver, training, vehicle, inspection, and trip record gaps and generates a PDF audit report.
Read the guideBefore you sign up.
Is this a ride-booking service?
No. Easy Med Ride is software for NEMT providers. You run your own fleet, drivers, and clients; the app organizes the work.
Does auto-assign replace my dispatcher?
No. Nearest-neighbor auto-assign proposes assignments based on location. Dispatchers review and change anything on the board.
What do drivers need?
A phone with the Easy Med Ride driver app. It handles trip status, mileage, signatures, inspections, and GPS during active trips.
Can we keep client insurance details?
Yes. Client records hold insurance and authorization information alongside their trip history.
Does Easy Med Ride guarantee compliance?
No. Audit Readiness helps you review missing records and generate an audit report, but your team remains responsible for meeting applicable requirements.
Do we need dashcams in every vehicle?
No. Dashcam features use the optional DisplayRide integration on equipped vehicles. Trip recordings can be viewed or downloaded when footage is available.
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Questions about your day? Contact us.
Tell us how your operation works, what slows your team down, or what you’d like to see. We’ll follow up and help you decide if Easy Med Ride fits.
Not ready for a call? A short note is enough to get started.
Tell us what you need.
A few details help us make the conversation useful. No commitment, no long questionnaire.
Put the whole day on one board.
Create an account, add your vehicles, drivers, and clients, and start scheduling recurring trips. Want a walkthrough first? Just ask.